What’s the biggest challenge managers in your organization face? It’s probably not tied to subject matter expertise. Research shows it’s more likely the human element of management—how a manager motivates, communicates and responds to conflict, change and stress. PWC highlights that managers need to work together with organizational leadership to stoke and keep their best employees.
[WindRiver Strategies delivers Emergenetics as one of it’s coaching platforms]
So how can managers be better at…managing? How do you progress positive behaviors in managers that trickle down to employees?
The behavioral element of Expressiveness plays a huge role in helping managers communicate and connect with teams, direct reports and employees.
Expressiveness – How to Communicate and Express Yourself More Effectively
Managers—your team is likely very diverse, especially if you lead a large group or department. Diversity is good, but be aware, it will bring about a difference in how people receive your body language and vocal inflections.
Very gregarious and outgoing employees will:
- Enjoy your constant movements
- Respond to various tones of voice
- Appreciate the full use of your environment. Walking to their desk, checking in frequently…walking and talking. All good.
A more reserved and quiet employee base will:
- Prefer you to take a calmer approach
- Will likely be paying very close attention to your words as opposed to your gestures and other extraneous aspects of communication.
- Will want notice ahead of time as to when and why your speaking with them
- Look to communicate in 1-on-1 environments or even electronically
Knowing that different employees need very real, distinct differences in your communication patterns is the first step in better communication as a manager.
Thanks to Mark Miller, VP/Emergenetics for the article.